New information following the change in COVID-19 alert levels.

International students - impact of COVID-19

Semester 2

We want to ensure studying at Massey University is as easy as possible, despite the challenges created by COVID-19. Our top priority, as always, is to do everything possible to make sure our staff and students are kept safe, and that we can continue operating as normally as we can.

Please keep an eye on these webpages for the most up to date information about our operating environment of each campus.

Studying online

Due to the impact of COVID-19, the University has a wider array of courses available online. Studying online allows you to progress your qualification and easily transition to face-to-face on campus study when New Zealand’s border restrictions are eased. All of the courses offered by Massey are being supported to ensure students who are having to study internationally have additional information and support.

New students in Semester Two

Are you a new-to-Massey student, or a returning student who has commenced a new programme in S2, 2020 and is impacted by the travel restrictions as a result of COVID-19? If you experience difficulties studying online and withdraw after the fees refund eligibility period, you will be able to enrol in that course (or in an approved equivalent) one further time with no additional cost in the next available semester (except any usual annual increases).

Returning international students

If you are a current Massey student, go to your student portal to enrol in courses for Semester 2.

New international students

Find out more about studying at Massey as an international student, and where to choose programmes, apply and enrol.

Support for you

Under these unique and challenging circumstances, it is important that affected students stay in contact with staff at Massey and share any difficulties they are experiencing. Massey has a range of support in place. We encourage students to make contact early so that any concern can be assisted and you can be guided through your study.

PhD students

PhD students who are currently based overseas and are having difficulties travelling to New Zealand should contact the Graduate Research School for further support.

Student visas

If you are an international student, studying from your home country, you are not required to hold a student visa while studying online with Massey University.

With the New Zealand border still closed, if your intention is to come to New Zealand to study, you can commence studying from your home country and move to New Zealand when borders re-open and you are then able to apply for visa.

Students offshore intending to come to NZ

Suspension of visa applications:  Immigration New Zealand have advised that from 10 August 2020 students who are offshore will not be able to apply for visas for three months.  Therefore, you will need to wait until Immigration New Zealand re-opens the ability to apply for visa. However, you should only apply for a visa when you know the New Zealand border has opened for your country from which you reside presently.

If you have applied for a visa prior to 10 August, you can request to withdraw your application and request a refund from Immigration New Zealand.  Your submitted application will not be processed.

We encourage current students to continue to study offshore and keep in contact with us in regard to any further support required.

We encourage future students to continue to apply for their chosen intake with the understanding that their initial study may commence by offshore remote learning while borders are closed.  New students will be able to come to New Zealand only once borders have re-opened.

Students in New Zealand

Students who are in New Zealand should continue to apply or renew their visa via the Immigration New Zealand website


A post-study work visa may be available if you have completed the minimum duration of study in New Zealand, provided you also meet the health, character and funds requirements.

Immigration New Zealand will assess each application on a case by case basis and the impact of COVID-19 on each application will be considered.

The minimum duration of study requirement requires you to be studying in New Zealand for a minimum of 30 weeks for a qualification at Level 7 and above.

Students studying for a qualification below Level 7 must spend 60 weeks in New Zealand to be eligible for a post-study work visa.

You must apply for your post-study work visa no later than three months after your student visa expires, or six months if you were a PhD student, of your current valid student visa.

Immigration New Zealand - post study work rights for international students factsheet (205 KB)


Student visa holders or applicants who have more questions should contact Immigration New Zealand about their situation. Please visit the Immigration New Zealand website for further information.

English requirements for enrolment applications

As many standard English-language testing sites are currently closed, Massey has identified alternative English-language tests to allow applicants to proceed with their enrolment applications.

Massey University will accept these online testing sites as alternative methods for students to obtain the necessary English requirements:

Applicants in Mainland China

For applicants residing in Mainland China only, who cannot access these tests, there is one further option: Duolingo

Register to take an English test with Duolingo

When you receive your results, select Massey University from the dropdown menu to share your score with us. You will receive an email confirmation once your test has been scored and shared.

If you require any assistance, email and please provide your student ID.

Recognition of online learning for Chinese students

The Chinese education authorities have expressed their “understanding and support” for universities that have moved their courses online as a result of disruption to study due to the COVID-19 pandemic. They have confirmed your online learning during this period of COVID-19 disruption, whether you are currently in New Zealand or China, will not impact the recognition of your qualification.

International students in New Zealand

The University is encouraging international students to remain in New Zealand. Travelling to return to your home country at this time could potentially risk your health, as well as your studies. It may also be difficult for you to return to New Zealand at a later date. The Government’s advice to stay safe is to remain in your residence or student accommodation.

However, if you wish to explore your options for travelling to your home country, please contact your embassy to seek urgent assistance, including advice regarding flights to your home country during this period. We understand that only limited international flights continue to operate and there are considerable health risks if you travel internationally. Your embassy will be able to provide you with the correct advice for your situation.

Once arranged, we would appreciate it if you could let the University know by emailing

Study Abroad/student exchanges to Massey University

Exchange or Study Abroad students currently in New Zealand and studying at Massey can choose to either return home or continue their studies with us during Semester 2. As there is no indication when New Zealand’s borders will reopen to international travellers, inbound student exchanges are currently suspended. International students who would like to explore the option of studying online with Massey, or to apply for a student exchange in 2021, should email for more information.

Getting help

Massey University is here to answer any questions you have about your study. We also have health and wellbeing support and can offer counselling over Zoom, Skype or WeChat.

You can also register with NauMai NZ, which is especially for international students, for regular updates, information and support, including advice on looking after yourself and staying healthy and well.

Contact Massey

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey